Sales Terms:

• All customers must provide resale certificate and tax ID.
• All merchandise is sold with the intention of resale by purchaser.
• All orders received by 4:00 PM EST can be shipped same day based on product availability.
• Easy Access Distribution is not responsible for typographical errors or erroneous data in publications. Backorders are shipped automatically. Prices are subject to change without notice. Price in effect at time of shipment will be applied.
• Special Orders for items not in stock must be placed with a non-cancellable order and prepaid. Special orders may not be returned for any reason.

Payment Terms:

• Credit Card, COD with cashier’s check or money order for new customers only.
• COD with company check available with approved credit.
• For your protection, Visa and MasterCard are accepted only with signed Credit Card Authorization on file.
• $50 returned check fee will be assessed for any check returned for any reason.
• NET 30 terms are available with approved credit. Allow two weeks for processing all credit applications.
• A 1.5% monthly finance charge will be added to all past due invoices.
• No Shipments will be made on any past due accounts.
• Any account that becomes delinquent is automatically changed to COD terms.
• All delinquent accounts will be sent for collection, and the customer will pay all collection charges.

Freight Terms:

All orders are shipped FOB Waltham, MA. Customers must make damage claims through Easy Access Distribution. Save all boxes and packing materials.

Shipping Damage & Shortage:

If you receive a damaged box, please refuse the delivery or notate the damage on the delivery slip from the delivery company, in writing. Please call Easy Access Distribution immediately at (781) 893-3999 and notify us of the problem. If the box is not damaged but when you remove the product and discover concealed damage, please call us to request RA number and return the unit to its original packaging.

Product Warranties:

All products sold by Easy Access Distribution are covered by the individual manufacturers stated warranty. Please refer to the manuals and warranty cards included with the product. If you have any questions please call us at 781-893-3999.

Refused Orders and Stock Returns:

A 15% restocking fee plus freight charges will be applied to the return of refused items or stock returns. All sales are final and subject to availability of merchandise. If you would like an RA to return product for credit the following conditions must be met.

• Product must have been purchased within 30 days.
• Product must be unopened.
• Product must be current.
• Custom lengths of cable and special orders will not be accepted.

RA Policy:

All returns require a Return Authorization Form signed by an authorized Easy Access Distribution representative. RA forms can be downloaded here, or can be faxed upon request. RA’s received without this authorization will not be accepted. RA’s are effective for 30 days only. All items returned for replacement with missing parts will be charged a replacement fee. Defective product can be returned to Easy Access Distribution, for exchange only, within 30 days after sale. After 30 days, defective product must be returned to the manufacturer, under the specific warranty allowances. Special orders and closeouts are not eligible for return. Returns will not be accepted after 30 days after sale, regardless of reason. RA number must be printed clearly on the outside of the carton. Items showing obvious signs of misuse, consumer abuse or commercial use are not eligible for return. Plasma, LCD, and Projection television defectives are non-returnable and must be handled through factory warranty policy.